Customer Support

Get in touch

Questions about an order, a product, or your account — send a message and our team will follow up.

NG Syndicate customer support handles order questions, account help, and product inquiries. Research-use products only.

Prefer email? Reach us at the address below, or use the form.

cs@nexgenresearchusa.com

Send a message

Name

Contact Information

Email
cs@nexgenresearchusa.com

Best for order status and account help.

Mailing Address

NG Syndicate

2271 W. Malvern Avenue, Suite 450
Fullerton, CA 92833

Business Hours

Monday through Friday

9:00 a.m. to 5:00 p.m.
Weekends: closed

Response Time

We aim to respond within 24 hours

Include your order number for faster help with order status. Research-use products only.